You can ask for your Smart Flow+ account and all your data to be deleted at any time, or delete only some data and keep using the app.
1 By email
Send an email to mario@delphinosdev.com from the address registered on the account, asking for deletion. If you like, also include the account’s WhatsApp number. We will reply to confirm once the deletion is done.
2 What is deleted
- Account data: name, email, WhatsApp number, country and language.
- All your transactions, categories, recurring transactions and reminders.
- Your WhatsApp number is no longer recognized by Smart Flow+.
- If there is a subscription, it is cancelled first. The period already paid is not refunded, except where required by law.
- Deletion is permanent. Server backups are automatically replaced within 7 days.
- Payment records stay with Stripe, which processes the charges, under its own rules.
More details in the Privacy Policy.
3 Delete only some data, without deleting the account
- In the app, you can delete your transactions, categories, recurring transactions and reminders yourself at any time. They are removed immediately.
- To delete other data (for example, your whole transaction history or the registered WhatsApp number), email mario@delphinosdev.com from the account’s email address, saying what you want deleted. We will reply to confirm once it is done.
- Server backups are automatically replaced within 7 days.